Help, I Forgot My Neobux Password!
By Admin on 12/27/2014 10:49 PM
Many of our subscribers have contacted us after losing their Neobux passwords. For some reason, people think that we are Neobux or that we somehow have control over their accounts. Unfortunately, that is simply not true (although we're honored you think that). It's just surprising how frequently we get emails like this:
"Help, I forgot my password. Can you retrieve it for me?"
That is why we're writing this post - to show you how to recover your Neobux account password. On the login screen, you will see a big, shiny blue button that says "Recover Password" - please see screenshot below.
Click on that button to be taken to the next screen. Here, you need to input your username and your year of birth, the one you provided upon registration.
Then, just enter the captcha code and click on "send" - now you will wait for an email from Neobux support. They will generate a new password for you and send you an email that looks like this:
And that is all you have to do to recover your password. If you forgot your year of birth however, then you cannot use this process. You will have to contact Neobux directly and ask them to recover your accuont for you. Please contact them (not us) at this address: firstname.lastname@example.org
It is your responsibility to remember your usernames and passwords. If you lose a password then you probably have trouble being organized. You need to keep track of all your ptc accounts to make your life easier. Put all your accounts into one document and update it often. When you join a new site, make sure you update your passwords file.
Tracking and management becomes less fun when you have tons and tons of sites to manage. That's why it's a good idea to be active in only 5 to 10 sites at a time. 10 usernames and passwords is manageable for most people and it decreases the chances of you losing a password.
Help, My Neobux Account Got Banned!
This is another common question we get asked - well, it's more like a plea for help than a question. Unfortunately, we do not control who gets banned or not, it is entirely up to Neobux. We feel your pain and sympathize with you, but at this point, you need to be prepared for the worst case scenario.
I hate to say it, but you need to be mentally prepared that you will never see your account again. Neobux's banning policies are very strict. But, if you are innocent, then send an email to Neobux support explaining what happened: email@example.com
I don't know the size of their staff or how reasonable they are when it comes to these matters, but it's worth a try. They may restore your account, they may not.
Take a deep breath and don't panic. It's probably not the end of the world as you think. But I understand that being banned can be very painful and you may not know how to deal with it. Look at it this way: it could be worse. You could lose your health, your job, or your loved ones. Neobux is the best PTC, but not the only PTC. Take this opportunity to explore other sites - the internet is brimming with them.
Make some money with other sites, and soon you'll start to feel better already. Although none of those sites can replace Neobux, they will provide you with what you need - money - that's ultimate goal, isn't it? Even if you don't have Neobux, you will be able to make money from PTC's, so don't worry, sit back and relax, and start clicking :)
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